Please bring your patient intake forms, medication list, protocol (if applicable), referral/prescription, insurance card(s), and any questions you may have​.

Yes! We are here to support you, including your support system​.

​Your physical therapist will collect information regarding your medical history, present condition/pain, range of motion, strength, and movement screens. Your PT may provide hands on services or provide exercise or stretches for you on your first day. If other conditions present at your evaluation that call for another health care provider, your therapist will assist you in getting the care you need!

We suggest wearing comfortable clothing that is easy for you to move around in. Please be mindful of the area needing treatment and allow for it to be easily accessible. We also suggest wearing closed toe shoes.​

Your initial visit will be about an hour long. If you aren't able to complete your intake forms before your first visit, please arrive fifteen minutes early to ensure maximum time for your therapy session​.

Follow up appointments vary from 30 minutes to 1 hour, depending on patient status and scheduling.

At Protherapy Concepts, Inc, we believe in building rapport with our patients and do our very best to keep you with the same therapist. Unfortunately, sometimes circumstances occur that may mean you occasionally see a different therapist but this is avoided if at all possible. If by request you would like to see another therapist at Protherapy Concepts, Inc we will be happy to accommodate you!

North Carolina is a "direct access" state, meaning you can come to physical therapy without a physician referral. However, some insurances require a physician referral prior to physical therapy​.

Insurances we accept:

  • Medicare
  • United Health Care
  • TriCare
  • UMR
  • Blue Cross Blue Shield
  • Health Team Advantage
  • Humana
  • Medicaid
  • Aetna
  • Cigna

No. Please refer to your primary care physician for sports physicals​

  • Medicare
  • United Health Care
  • TriCare
  • UMR
  • Blue Cross Blue Shield
  • Health Team Advantage
  • Humana
  • Medicaid
  • Aetna
  • Cigna

If you don't see your insurance listed, just give us a call (336-932-9744) and we will be happy to check and see if your plan will cover your time here.